Your order is important to us!
We will package products you ordered with love and care.
If you have made and paid for an order, we will post your products within 1-2 days. We will always add an extra small sample of tea so you would always have something new and exciting to try.
NB! As an alternative, you can also come and pick up your order from Chado tea shop in Tallinn. (Uus St. 11)
Shipping your order.
It usually takes up to 2-3 days for your package to arrive.
We mainly use Smartpost and Omniva services but also a courier service if you prefer. The shipping options are up to you when confirming your order. Sometimes the box your order arrives in may be a recycled box once used for other products. We are doing this to reduce consumption and to minimize the amount of garbage.
Your products have arrived and you are hopefully already enjoying them!
If there are any complications or defects with your order, please contact us immediately and we will do our utmost to resolve any issue.